• 60% of US working age (18-64 year olds) are likely to benefit from the use of assistive technology

• Due to difficulties with daily tasks or employment or an identified impairment

• Computer users (18-64 year olds)

• 57% of 18-64 year-old computer users in USA are likely to benefit

• 44% of computer users use built-in accessibility options

• 17% computer users use assistive technology products

Implication: Accessible design is a mainstream issue

Source: Forrester Research 2003
(www.microsoft.com/enable/research/phase2.aspx)