This year we have a workshop on testing accessibility for mobile, presented by Gian Wild on Monday 10th February.

Day 1


Fish Bowl - view the recording on YouTube

You pitch an accessibility problem and our panel of experts will solve it. You can participate online by asking questions now on, and later we’ll ask you to vote on them.

Welcome to the Australian Accessibility Conference

Liddy Nevile, OZeWAI chairperson

Welcome to Country

Vaughn McGuire

Keynote: Systems of Systems - view the recording on YouTube

Tatiana Mac

Design systems create a way to define the future of our design work. But they exist within larger social, political and infrastructural systems. We’ll investigate how design systems are affected by the systems they live within. We’ll look at how broader systems of power and oppression influence our design systems, and ultimately, the people who use the products defined by them. How do we find out where our design system lives in broader ecosystems? What are the challenges? We’ll look at how to lean into the good, and resist the bad, to ensure we’re serving all humans in an equitable and ethical way, maintaining safety and trust.

Morning break: 10:30am - 11:00am

Mini-workshop: How to test the accessibility of your mobile websites and apps

Gian Wild, AccessibilityOz

Unsure of how to test your mobile website or apps for accessibility? This session is for you! Join Gian Wild, CEO of AccessibilityOz, for a seminar describing how to test your digital media on mobile devices, as well as why it’s so important. Learn the most up-to-date Mobile Accessibility Testing Methodology, recently updated by the ICT Accessibility Testing Symposium’s Mobile Site Testing and Native App Testing Sub-Committees.

WAS Exam

(10:45am to 12:45pm) International Association of Accessibility Professionals

Everyday Accessibility - view the recording on YouTube

Christos Petrou, Centre for Inclusive Design

How do we make accessibility normal practice in an agile environment? Different options and pathways to baking in accessibility in a development environment including automation, dashboards, and change management.

Download Christos Petrou’s presentation (754KB,PPTX)

Plain English for Digital Accessibility - view the recording on YouTube

Liddy Nevile

This presentation will cover Plain English and Globish, their uses in a digital accessibility context, as well as solutions for improving language accessibility for all abilities.

How the disabled built the Internet - view the recording on YouTube

Jason McKee, AccessibilityShield

Did you know the Internet was inspired by a deaf man looking for a better way to communicate? Did you know the first product Apple sold was inspired by a blind man who hacked the phone company? Learn the fascinating story about how people with disabilities inspired the technology we enjoy today, and how this same community is being excluded from the digital experience.

OSeyeris - view the recording on YouTube

Yuma Decaux

Using augmented reality, multi-sensory input and an interactive approach to understanding the universe, Yuma is about to embark on a world tour with the support of the Light house foundation for the blind, to meet with experts in astronomy, satellite navigation and engineering, cosmologists, Egyptologists, NASA and the European Space Agency to create a framework and tools to give dynamic, multi-dimensional tools for himself and other blind users desiring better accessibility in what is still currently considered off limits.

Let’s build more inclusive Android apps - view the recording on YouTube

Allison Ravenhall, Intopia

Accessibility is not just for websites - app developers should also ensure their products work well for everyone, including people with disabilities. Get top dev tips to make an Android app accessible and learn how to check the accessibility of your app with Google tools.

Download Allison Ravenhall’s presentation (28MB,PPTX)

Lunch: 12:30pm - 1:30pm

Mini-workshop: ADIA - Inclusive Access Strategy

Natalie Collins

The Australian Digital Inclusion Alliance (ADIA) is a shared initiative with over 400 business, government, academic and community organisations working together to accelerate action on digital inclusion. Our vision is to reduce the digital divide and enable greater social and economic participation for everyone in Australia. The ADIA have a strategy and an initial plan to improve inclusive access. The accessibility community are an important part to making this plan work. This session will outline current activities, where we want to be in the longer-term, as well as ways you can be involved. If you’re passionate about ensuring equal and inclusive access to technology and online information for everyone and want to get involved, come along to this session.

Video accessibility - view the recording on YouTube

Vithya Vijayakumare, VisAbility

The importance of creation captions for your videos and what are the tools available out there to make the workflow easier.

Creating an Accessibility Testing Plan - view the recording on YouTube

Julie Grundy, Intopia

Everyone needs to test their digital products for accessibility compliance, but it’s time consuming to get an audit and difficult to fit into your existing workflow. But automated tests can’t cover all the WCAG requirements, and usability testing often gets cut from the budget. How can you make sure you’re doing comprehensive, effective tests in a timely way? Julie shares her experiences and processes with you, to show you how you can develop your own customised accessibility testing plan.

Lessons from an a11y noob: It’s all about community - view the recording on YouTube

Ben Long

Learning something new can be challenging, daunting even. Where does one start? With a course? With a book? We all learn in different ways, at different rates. What works for one person won’t necessarily work for another. But there’s one thing that I think does work for most of us: community. I’ve been able to implement significant improvements with the support of my engineering team in a short period of time, thanks to the a11y community. I’ll also share my tips for engaging with the community, seeking opportunities to inspire change, bridging the gap between your workplace and the a11y community, and what we, as part of the community, can do to grow.

Afternoon break: 2:30pm - 3:00pm

The Great Debate - view the recording on YouTube

Topic: Emerging tech makes web accessibility redundant Dr Scott Hollier and David Vosnacos

The Great Debate is a Perth accessibility tradition. We’ll put forward the ideas and you vote on who wins!

Fish Bowl - announcement of problems

Here is the entire list of questions which people need answers to. You can leave comments and information on the most highly voted problems on the Fish Bowl topics in the OZeWAI forums.

Day 2


Keynote: Global Impact of W3C Accessibility Standards on Business and Industry - view the recording on YouTube

Karen Myers, W3C

Increasingly worldwide, governments, business and industry are adopting W3C Accessibility standards to improve the user experience of their web sites for all users. In this talk, Karen Myers, W3C Business Development Leader for the Americas and Australia, will showcase recent examples of the global accessibility community’s impact on business and industry sectors including publishing, media and entertainment, healthcare and automotive/transportation. And, she will highlight emerging areas for Accessibility standards activities taking place at W3C

XR User requirements: W3C work on mixed reality accessibility - view the recording on YouTube

Dr Scott Hollier

The W3C WAI APA Research Questions Task Force (RQTF) is currently developing guidance relating to how mixed reality (XR) can support the accessibility needs of users with a disability. Dr Scott Hollier will provide an update on the current international work relating to the spectrum of XR hardware, applications, and techniques used for Virtual Reality, Augmented Reality, and other related technologies.

OZeWAI Annual General Meeting - view the recording on YouTube

Agenda Includes election of office bearers for 2020

Morning break: 10:30am - 11:00am

Standards and Policies - speakers and discussion - session 1 - view the recording on YouTube

Liddy Nevile, Karen Myers, Andrew Normand and Gian Wild

This session provides an opportunity for those with constructive ideas and criticisms to air their views and start to chart a path through the morass perhaps according to the roles people play, the problems they have and their circumstances. Should we have a single set of rules for accessibility in Australia? How might Australia recommend digital information and service providers work to increase inclusion for all?

Lunch: 12:20pm - 1:20pm

Mini-workshop: The benefits of working with edge-case users

Eloise Cleary, Centre for Inclusive Design

When it comes to usability testing there are some key Do’s and Don’t’s. In this workshop Eloise Cleary will outline the benefits of usability testing, its link to WCAG and the additional benefits of working with edge users. The interactive session will also highlight the needs of users, who to choose and simple tools to make the process easier.

What does peanut butter have to do with accessibility? - view the recording on YouTube

Gisele Mesnage

When a lawyer explained to Gisele the different aspects of accessibility requirements under the DDA, Gisele thought of peanut butter…find out why in this Accessibility Law 101 talk!

Download Gisele Mesnage’s presentation (3MB,PPTX)

Complaining about complaints - view the recording on YouTube

Matt Putland, Vision Australia

Accessibility issues are common for people with disabilities navigating the web, and a supposed solution is to make a complaint. By letting an organisation know via social media, email or in person, surely the issue will be flagged and resolved? Right? This rarely happens. Complaints often result in a generic “Thanks we’ll look into it” message and simply never get resolved. This presentation will explore the current problems with complaining about accessibility issues to both the Australian Human Rights Commission and organisations and what organisations should do to address complaints properly.

Download Matt Putland’s presentation (441KB,PPTX)

South Australian Government Online Accessibility Policy and Toolkit - view the recording on YouTube

Cliff Edwards

This toolkit has been co-designed with leading accessibility specialists, government, the community, not-for-profit organisations, the private sector and people with disability to ensure they have a leading role in shaping policies and creating programs which influence their lives. The result is a best practice model, designed entirely around user need, and includes achieving Plain English Campaign’s seal of excellence. Hear about the journey, development and next steps.

Social media accessibility - view the recording on YouTube

Gian Wild, AccessibilityOz

Social media accessibility is an incredibly important tool in modern society. The main reason why social media is not accessible is that social networking sites and apps are almost continually refreshed. Facebook sometimes changes twice a day. This, coupled with a lack of a formal testing process, means that what may be accessible today may be literally gone tomorrow. Gian Wild goes through the accessibility issues of the main social media sites (Facebook, Twitter, YouTube, Pinterest, Instagram, Tumblr and LinkedIn) and discusses ways that you can make sure your social media content is accessible.

Download Gian Wild’s presentation (26MB,PPTX)

Afternoon break: 2:30pm - 3:00pm

Cross-device Accessibility

Andrew Normand

With cyber security threats on the rise, more organisations are turning to two-factor authentication to provide an extra layer of security. This brings with it a range of uncommon user interactions that can can be difficult or impossible for some users. Let’s examine the accessibility challenges posed by cross-device interaction. Examples of problematic interactions will be presented, together with strategies for maintaining user attention and momentum. Finally, some practical tips will be offered to help ensure that all users can successfully complete tasks across multiple devices.

Corporate accessibility 101 - the art of getting sh*t done with limited resources and no budget - view the recording on YouTube

Adem Cifcioglu, Intopia

Being an accessibility person in a large organisation can be tough. There’s often only one or two people actively working on it, accessibility is an add-on to their core role and they’ve got no budget to work with. This presentation will give away the secrets to getting accessibility buy-in, leadership support, and ultimately getting things done in the corporate context.

Measuring accessibility through a UX lens - view the recording on YouTube

Andrew Lizzio

Various techniques and tools are commonly used to measure accessibility compliance, but how good are they? This presentation shows a different way of measuring accessibility, that is, by measuring the user experience (UX) of accessibility. Arguably, UX frameworks are currently more mature than accessibility frameworks, and therefore are capable of showing accessibility grading scales rather than a generalised ‘“compliant” or “not compliant” rating. If you are interested in learning a new approach to human-centred accessibility, then this is an unmissable presentation.

The Role of Technology in the Evolving Concepts of Disability - view the recording on YouTube

Zel Iscel, WebKey IT

This talk briefly outlines four models of disability – the medical model, charity model, demonic model and the social and rights-based model – and how technology is used to support each of these models. This presentation will also give an insight into the ways disability has been shaped and how people with disability are viewed, and view themselves, as a result.

Day 3


Video Messages

  1. Message from Senator Steele-John
  2. Message from Regine Gilbert. Visiting professor at New York University and author of a new book, Inclusive Design for the Digital World. I thought the book might be an interesting resource for conference attendees. Regine recently participated in the W3C’s Inclusive Design for Immersive Web Workshop in Seattle

Perceptions, Expectations and Reality - view the recording on YouTube

Amanda Mace, WebKey IT

Is there a gap between how good organisations think they are at being accessible and the reality of people with disability being able to access digital products and services?

Download Amanda Mace’s presentation (5MB,PPTX)

ResearchOps, what is it and where does accessibility fit? - view the recording on YouTube

Bri Norton, Synergy

What to consider to embed accessibility into an organisation’s research operations and how does accessibility and inclusive design best fit with the 8 Pillars of ResearchOps.

Morning break: 10:30am - 11:00am


(10:45am to 12:45pm) International Association of Accessibility Professionals

A large Australian organisation and how it has committed to accessibility - view the recording on YouTube

Chris Leighton

The University has many moving parts, people and leaders. Where has our commitment to accessibility come from? What is the nature of the commitment? How will commitment affect the many moving parts and most importantly our audience?

The inclusive classroom - view the recording on YouTube

Troy Waller, Microsoft

Microsoft’s mission is to empower all people and all organisations to achieve more. The classroom is no different. Microsoft Windows and device-agnostic applications like Office, together with other assistive technologies, offer features that make computers easier to use for everyone - giving teachers the opportunity to provide personalised learning, and students an improved experience and equal opportunity in the classroom.

Think Ikon first - view the recording on YouTube

Sharon Maloney and Brad Elborough

The Department of Education’s intranet journey from gobbledygook to plain language.

The Benefits of Designing for Everyone - view the recording on YouTube

Scott Sumner, Centre for Inclusive Design

These days the words accessibility and inclusive design are often used inter-changeably. Mid 2019 Centre for Inclusive Design launched a report on the economic benefits of designing for everyone. In this presentation Scott Sumner will speak about some of the key findings, the way the report has been received and the intersection between accessibility and inclusive design.

Lunch: 12:20pm - 1:20pm

Mini-workshop: Plain language standards

Liddy Nevile

Following a presentation from Simonette Carter about the need for accessible language, this mini-workshop will focus on the work of Globish, an international community, to form consensus around an easy-to-learn, easy-to-understand limited version of English for international, accessible use. The work of Jean-Paul Nerrière will be presented and participants will discuss the benefits or otherwise of the approach suggested.

iClick2Learn - view the recording on YouTube

Annette Ferguson

Digital Accessibility in Brazil: a case study of news websites - view the recording on YouTube

Matheus Ferreira

How has Brazil has been dealing with digital accessibility in the last decade? Our master’s research at the São Paulo State University has analyzed documents from a civil inquiry lead by the Brazilian Public Prosecutor’s Office (PPO) against media companies that do not have accessible websites. By looking at companies’ arguments and contrasting them with current policies and laws approved by the Brazilian federal government, we can have a broader understanding of how implementing digital accessibility in Brazil is difficult.

Audio Free to Air - view the recording on YouTube

Katie Ellis

Australian is the only English-speaking country in the OECD not to offer audio description (AD) on free to air television. In mid-December 2019 the Minister for Communications, Cyber Safety and the Arts quietly announced that the Australian Government will provide $2 million each to the ABC and SBS to introduce audio description on broadcast. The announcement came two years after the findings of the Department of communications’ audio description working group released their findings and 30 years after Australians with vision impairment began advocating for this service. Several groups have called on the commercial broadcasters to make a similar commitment; however, they have not yet made a similar commitment. In this presentation I outline three reasons why commercial broadcasters should also begin offering audio description in 2020 or risk losing their relevance in an already challenging broadcast environment.

Afternoon break: 2:10pm - 2:30pm

Screenwest Panel - view the recording on YouTube

One of the pressing issues for the screen industry is in the area of audience access. Developing policy to support disability diverse audience members to access broadcast TV and film is great in theory but in practice, how can we resource audio description and captioning? Professor Katie Ellis and emerging writer/director, Tony Sarre, disability and diversity consultant Zel Iscel talk with Feisty Dame Producer, Tania Chambers about the barriers to full audience access to broadcast and other digital content.

Demo and audience participation session: audio description of WA short film - view the recording on YouTube

This workshop offers participants the opportunity to listen to a professionally audio described short film and to create their own ‘off the cuff’ descriptions of locally produced short film, TANGO UNDERPANTS. It also provides a forum to discuss options when making accessible broadcast content. Screenwest is committed to a consultative approach and is interested to work with industry to develop short, mid and long-term solutions to access and inclusion.

Future Research Planning and Conference Wrap-up

Audio description policy and fish bowl research