You’d be surprised how often this question comes up – and how often it’s misunderstood. Some people think web accessibility is about whether a site loads on a phone. Others confuse it with physical access like ramps, lifts, and signage. All important, but not what makes a website usable.
Digital accessibility is about whether people can actually use your website or online tools – confidently, independently, and with dignity.
Websites are complex ecosystems: content, navigation, images, forms, transactions, and third party tools all working (or occasionally misbehaving) together.
Accessibility means these pieces support people with different abilities, technologies, languages, and ways of processing information. It’s not a single feature. It’s a design mindset supported by a standard.