Ask the Professionals photos of Bri, Claire, Lucy and Stéphanie

Accessible design, tools and processes
14 August 2026

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OZeWAI Ask the Professionals session – 14 August 2026 – Accessible design, tools and processes.

Panelists

Claire Webber (she/her)

Claire is a digital accessibility consultant at Intopia, supporting organisations with accessibility and inclusive design. She loves to share her passion for design, accessibility and inclusion, setting teams up with the knowledge to create inclusive experiences. Day-to-day, Claire works on web design, illustration, training, accessibility auditing and accessible design consultation.

LinkedIn: https://www.linkedin.com/in/claire–webber/

Lucy Serret (she/her)

Lucy is a Senior Product Designer at Agoda, a large-scale travel platform used by millions of travellers worldwide, where she specialises in accessibility and inclusive product design. She leads accessibility strategy within design, empowering designers to make more inclusive decisions with confidence through better processes, tooling and education. Over the past seven years, Lucy has worked as a designer within organisations at varying degrees of maturity in design and accessibility, from startups to consultancies and large corporates. Across all of these contexts, her focus has been the same: removing and preventing unnecessary barriers so users can achieve what they set out to do.

LinkedIn: https://www.linkedin.com/in/lucyserret/

Stéphanie Walter (she/her)

Stéphanie is a UX Researcher & Strategist based in Luxembourg with over 15+ years of experience, specialized in enterprise UX, inclusive design and accessibility. She teaches, speaks, and writes about design, UX research, cognitive biases, and the design-dev relationship, among other topics.

When she doesn’t work, she enjoys good tea, bike rides, and drawing illustrations. Her D&D alignment is chaotic neutral, and she is better at keeping her teammates alive in video games than her plants, though she makes an effort. 🌱
Feel free to reach out to her for questions about research and design!

LinkedIn: https://www.linkedin.com/in/stephaniewalterpro/

Moderated by:

Bri Norton (she/her)

Bri is a Digital Strategist and User Experience and Accessibility specialist based in Canberra, Australia and has been an Accessibility Lead for both State and Federal Government. Bri has more recently co-developed inclusive research workshops to share how to include accessibility earlier in the project lifecycle which includes engaging with people with disability as part of inclusive research activities.

Amongst her professional experience with government agencies and local businesses, Bri has previously been the Australian Government Digital Transformation Agency’s Accessibility and Inclusivity Lead, is the co-chair and the conference convenor for Australia’s Web Accessibility Initiative OZeWAI.org, a Standards Australian Accessible ICT Procurement Committee Member and a member of the ResearchOps.Community Cheese Board.

LinkedIn: https://www.LinkedIn.com/in/BriNorton/

14 August 2026 – Accessibility for designers

Resources and links