The OZeWAI conference 2018 program has a great range of amazing speakers talking about the latest developments and presenting on relevant accessibility projects. This year there will also be workshops specifically focused on the digital access practitioner community, to share and learn about ICT procurement and to collaborate on the future of accessible technology.

WiFi: ABC_OZeWAI, Password: OZeWAI_2018

Day 1 - 21 November 2018

Stream 1 Stream 2


Tea and coffee

Welcome to the ABC

Gerry Neustatl, ABC Accessibility Lead

Welcome to OZeWAI

Liddy Nevile, OZeWAI chairperson

Welcome to Country

Mr Nathan Moran, Local Aboriginal Land Council

Keynote: No Rights No Responsibility

Nic Steenhout

YouTube channel: Session 1, Keynote

YouTube channel: Session 1, Keynote

‘Culture is Inclusion’: Re-imagining accessibility and inclusion through the power of story telling.

Scott Avery, First Peoples Disability Network

Presentation: Session 1 Presentation 1 Scott Avery, First Peoples Disability Network (72MB,PPTX)

‘Culture is Inclusion’ is a remarkable and compelling narrative of Aboriginal and Torres Strait Islander people with disability presented their personal histories. Aboriginal and Torres Strait Islander people with disability are some of the most marginalised people in Australia, and giving power to their voice has given unique insights into what access and inclusion really means to people who have been isolated in our society.

Written from the personal accounts of Aboriginal and Torres Strait Islander people with disability, researcher Scott Avery from the First Peoples Disability Network has complied a narrative that transports the reader to another world, hidden to most Australians. It is a world in which people are exposed to social inequality and injustices that most other Australians take for granted. Yet despite facing overwhelming disadvantage, these proud and resilient people continue to defy their experience by embracing their traditional culture of an inclusive society.

Rich in data and personal testimony, ‘Culture is Inclusion’ is a missing chapter in Australia’s social history. Compelling and confronting, the stories leaves you wondering, ‘How can this be happening in our country?’ It ends with a dare. Whether you work with Aboriginal and Torres Strait Islander people or people with disability, or is someone who cares about social justice and looks to make a difference, it will ask you to re-imagine what is an inclusive and accessible society for all Australians.

Morning break: 11:00am - 11:30am

Session 2 on YouTube

Here comes 2.1!

Amanda Mace and Julie Grundy

Presentation: Session 2 Presentation 1 Amanda Mace and Julie Grundy (76MB, PPTX)

WCAG 2.1 is here and we’re all thrilled to finally have some new Success Criteria (SC) to play with! The W3C Accessibility Guidelines Working Group (AGWG) released 17 new SC in June of this year. But what techniques should we be recommending to our clients? What about your own website? Amanda Mace is a member of the AGWG and Julie Grundy makes accessible websites, and we’ve paired up to show you useful techniques on a demonstration website. We’re including code examples all available for you to copy and change to suit your needs. WCAG 2.1 is the future for Digital Accessibility and we’ll show you how it can work for you and your clients!

WCAG 2.1 for designers

Andrew Arch

Presentation: Session 2 Presentation 2 Andrew Arch, Intopia (265KB,PPTX)

Many of the new WCAG 2.1 criteria have implications for designers: graphics, content and UX. Andrew will discuss relevant criteria from a design perspective and identify who needs to take responsibility for what.

Goodbye traditional CAPTCHA: new W3C advice to tell humans and robots apart

Dr Scott Hollier

Presentation: Session 2 Presentation 3 Scott Hollier (788KB,PPTX)

The traditional CAPTCHA, the representation of text in a bitmapped image, has been a well-established process for trying to protect websites from robots and scripts for many years. However, these CAPTCHA processes not only separate humans from robots, but tend to put people with disabilities in the ‘robot’ category. This presentation will discuss recent work by the W3C Research Questions Task Force to provide updated advice on more accessible solutions.

Lunch break: 12:30pm - 1:30pm

Start time: 2:00pm

Workshop - Whose role is it anyway? Accessible product planning for teams

Gerry Neustatl

Presentation: Session 3 Workshop Accessibility and team roles Gerry Neustatl (7MB,PPTX)

The Apple Marketing Philosophy’s first principle is “Empathy: We will truly understand their needs better than any other company”.

Achieving this involves everyone in the product pipeline. In this workshop you’ll visualise a digital product and harness your team to deliver an inclusive experience for everyone using ABC’s Tips for Teams.

Session 3, Day 1 on YouTube

Accessibility for digital product teams

Gerry Neustatl

Presentation: Session 3 Presentation 1 Gerry Neustatl (45MB,PPTX)

Accessibility works best when everyone is onboard. Learn how the ABC’s role-based accessibility model is making better digital products, such as the new triple j app.

Looking after your family’s future - accessibility for an ageing population

Andrew Arch

Presentation: Session 3 Presentation 2 Andrew Arch, Intopia (3.8MB,PPTX)

With the population ageing and services being increasingly digital, it’s time we took a selfish view of accessibility and looked after our older relatives and our future selves. Andrew will discuss the common ageing impairments and disabilities and what aspects of WCAG particularly apply.

Manual and Automated Comprehensive Testing

Ian Laslett

Presentation: Session 3 Presentation 3 Ian Laslett (10MB,PPTX)

When your website can span from hundreds to thousands of pages and considering that there are different WCAG 2.0 success criteria (62 that is!), your team possibly does a lot of code check. Automated tests are essential when developing or maintaining a website and of course identifying errors on a technical level. But, as the saying goes, “Robots will not take over the world”. There are many accessibility criteria successes that still requires the human touch. A lot of it. It is essential for a compliant website to have a good balance of manual and automated testing.

Afternoon break: 3:00pm - 3:30pm

Session 4, Day 1 on YouTube

The graphics divide - when the alt attribute does not suffice

Andrew Downie

Presentation: Session 4 Presentation 1 Andrew Downie (155KB,PPSX)

An examination of benefits and limitations of the alt attribute. A case for providing resources to supplement the online material will be made, following a summary of some options for creating such resources.

Make content accessible

Charissa Ramirez

Presentation: Session 4 Presentation 2 Charissa Ramirez (10MB,PDF)

A presentation of how Australian government website design and communications teams are managing the conversion of content that are in PDF format to HTML and other alternatives in a bid to make them more accessible, and the successes and challenges along the way.

Rise of inclusive publishing

Greg Alchin

ePUB guide: Epub guidebook (8.5MB, ePUB)

The Australasian publishing industry is going through an inclusion innovation. There are many factors driving this change. The merger of the International Digital Publishing Forum (IDPF) into the W3C, rise of EPUB as the dominant publishing format, proliferation of EPUB reading systems, the impact of international mandates (Marrakesh Treaty) and new government procurement standards (AS EN 301:549) are all key factors driving the change. Out of this change has risen the Australian Inclusive Publishing Initiative (AIPI). The AIPI includes representatives of the publishing industry, authors, agents, editors, designers, libraries, copyright organisations, disability associations, government and accessible format providers. The aim of AIPI is to ensure all digital publications are barrier free and inclusive by design by no later than December 2021. Building publisher capacity is one of the key goals. in the process moving to EPUB as its default digital format. For readers with a print a disability this is welcome news. For web accessibility specialists it is an opportunity to transfer their technical knowledge and apply it to this format. Understanding the technical issues is only part of the equation. Unpacking and understanding how all the factors fit together is essential to ensuring success.

5:30pm to 9:00pm Drinks and Dinner: OLIO Kensington Street, Sydney

Day 2 - 22 November 2018

Stream 1 Stream 2


Tea and coffee


Liddy Neville

Session 5 on YouTube


Annie Parker and David Masters

Remarkable Stories Peter Horsley, Remarkable Aron Mercer, Mel Fuller, Ability Made

Presentation: Voice of the employees vFinal (415KB,PPTX)

Usability and accessibility implications of various date picker METHODS

Andrew Downie

Presentation: Session 5 Presentation 1 Andrew Downie (155, PPTX)

Benefits and disadvantages of several date pickers will be discussed and demonstrated. Important issues are usability and accessibility and validation.

Accessible Form Hints and Errors

Russ Weakley

Presentation: Session 5 Presentation 2 Russ Weakley (400KB, PDF)

This presentation will take you through accessible options for line hints and error messages. Along the way, we’ll look at some new ARIA 1.1 attributes like aria-error message. We’ll also look at accessible tooltips and using alerts to make error messages more accessible.

Morning break: 11:00am - 11:30am

Session 6 on YouTube

Artificial intelligence (AI) influence in the PWD community

Sean Murphy and Dr Scott Hollier

Come along and learn more about how Artificial intelligence (AI will influence, being used, impact or provide new opportunities in the People with Disability (PWD) community. Such as self-driving wheel chairs, technology providing alt text, how voice-assist helps different PWD groups, is the law ready for the big social change and more.

Finding your way: The accessibility considerations for digital signage and wayfinding

Matthew Putland

Presentation: Session 6 Presentation 1 Matthew Putland, CFID (7.5MB,PPTX)

Wayfinding kiosks and digital signage are invaluable for helping people find their way around a complex or centre. Poorly located or inaccessible information may further hinder a user’s experience. This presentation will share accessibility and inclusive design insights into the physical and digital content considerations for this growing area.

Making chatbots accessible

Ross Mullen

Presentation: Session 5 Presentation 3 Ross Mullen (911KB, PPTX)

Conversational user interfaces are becoming one of the new emerging technology trends when developing online services. Adopting the technology without adequately understanding the accessibility challenges presented can mean users of assistive technology cannot use them. I’ll explain several problems of making chatbots accessible and explain 5 principles that should be followed to increase the accessibility support.

Lunch break: 12:30pm - 1:30pm

Session 7 on YouTube

Creating accessible design systems

Sarah Pulis

Presentation: Session 6 Presentation 2 Sarah Pulis, Intopia (1.9MB,PPTX)

After working with different organisations to create accessible designs systems, we’d like to share some practical tips, tricks and pitfalls to help you create an accessible design system.

“Don’t press my buttons!”

Andrew Lizzio

Modern mobile and web applications are shifting from displaying static textural information to animated pictorial interaction. Contextual relevance is now critical to handle overwhelming amounts of changing information. Wearable technologies like smart watches are now commonplace, with more users demanding a shift from application centric control to bidirectional notification control. That is, “tell me what I need to know, when I need to know it, and I will tell you what to do”. A small startup company of 20 volunteers are developing a mobile application for schools and universities to tackle such problems. They have designed screens without buttons to be more inclusive, purpose centric and simplistic. The team have started designs that use AI to extend user interaction through conversational voice dialogue. Get an exclusive look at the application design as a work-in-progress, with members of the team speaking about how they solved design challenges by thinking outside the square. The team are open and willing to receive guidance from the accessibility community to validate, optimise and share these solutions, in the hope of contributing to a more inclusive world.

Accessibility and the Challenge of Scale - Understanding SAP’s take on A11Y

Jocelyn Dart

Presentation: Session 7 Presentation 2 Jocelyn Dart (3.1MB,PPTX)

92% of the most successful companies in the world run SAP solutions, including many well-known Australian organisations. How does SAP approach software accessibility at such a grand scale? What are the successes and challenges? As a customer using SAP solutions for people with software accessibility needs, who do you contact and what should you ask for? Learn where to direct your people for the best information as a user, project team member, or support desk consultant. Gain pragmatic insights into experiences of Australian customers and lessons learned.

Afternoon break: 2:30pm - 3:00pm

Assessing accessibility throughout the ICT procurement process

Bri Norton

Presentation: Session 8 Presentation 3 Brigitta Norton, Capgemini (403KB,PPTX)

Since establishing the Australian Standards for ICT Procurement, what is happening to ensure software applications and hardware are accessible for the workplace.

ICT Procurement - Accessible ICT Procurement

Susanna Laurin

Presentation: Session 8 Workshop ICT Procurement Susanna Laurin (17MB,PPTX)

5:30pm to 9:00pm Drinks and Dinner: Four Elements Restaurant, Mercure Sydney

Day 3 - 23 November 2018

Stream 1 Stream 2


Tea and coffee


Liddy Neville

Australian Human Rights Commission Consultation

Sophie Farthing

OZeWAI Annual General Meeting

Agenda, including election of office bearers for 2019.

Morning break: 10:30am - 11:00am

IAAP exam (continued)

International Association of Accessibility Professionals: IAAP and W3C update

Manisha Amin and Vivienne Conway

Panel: Manisha Amin, Amanda Mac, Susanna Laurin and David Masters

Making the United Nations accessible

Renata Zanetti

With the implementation of the Convention on the Rights of Persons with Disabilities and greater explicit focus on disability mainstreaming, this session will explore a practical example of how organisations such as UNICEF have implemented innovative approaches to be more accessible both in terms of programmes and in the day-to-day internal and external sites and systems.

Lunch break: 12:00pm - 1:00pm

Accessibility, inclusion and human rights in Australia: a workshop for experts to share and learn

Presented by Lily Ainsworth and Liddy Nevile, facilitated by Georgie Foster

Everyone is different. Some of us are characterised as having a disability. Most of us in this category are different. What matters to us is our immediate requirements, not those of anyone else or us at another time. Today’s technology allows for incredible personalisation - can our requirements be met on an individual basis? So we get what we actually need? Every institution is different. Broadcasters and educational institutions and associations and services all have different audiences and, within them, many different people. Different institutions need to provide services and contents to their audience in ways that are appropriate for them.

Today’s technology allows for analysis of our audience, and for specialised delivery of services and content.So there it is: being inclusive is never the same - for those being inclusive or for those being included. Extensive research over the last 30 years has shown what sort of difficulties people can have and thus the potential range of their requirements. OZeWAI wants to engage and make explicit the expertise of its community for the development of an ‘inclusive framework’ or ‘roadmap’ that shows providers and consumers how to tackle the problem of inclusion. There is already a plethora of solutions once an organisation has identified its particular range of needs, and OZeWAI experts can point others to the many sources of relevant information, guidelines and regulations. OZeWAI needs to do this remembering the variety of potential approaches to being inclusive:

  • just-in-case or just-in-time?
  • AI or automated or human decision-making?
  • examples or specifications?
  • specific details or principles?
  • universal or user-centred or user-determined design?

OZeWAI, a long-lasting professional organisation leading accessibility endeavours in Australia, wants to use its experience, knowledge and expertise to develop a framework for true diversity that supports inclusion for all. OZeWAI wants everyone to put on their thinking caps, to ask what do we need and how will we get it, and thus to contribute to this major undertaking from which all will benefit.

Afternoon break: 3:00pm - 3:30pm

Accessibility, inclusion and human rights in Australia: a workshop for experts to share and learn

Presented by Lily Ainsworth and Liddy Nevile, facilitated by Georgie Foster

Drinks at Cafe 80